When you play, you might encounter random events. Those events regard damage to coffee bags, accidents at the packaging facility, some worker’s failure etc. To prevent them, you need to skilfully manage your staff.
Others require you to make a decision. You will be presented with a couple of solutions to choose from. You will have to figure out which solution is best, of course, but the game will reveal the right answer after you pick one so you can get proper feedback.
Depending on what you choose, you can get a bonus or loss, the results can also differ in scale, so be careful! Unexpected can happen at any time, but when it does, take it on!